Cancellations & Refunds
Last updated: November 29, 2023
At Wisebuild, we understand that plans can change, and we strive to be as accommodating as possible. This Cancellations & Refunds Policy outlines how you can cancel your services with us and the conditions under which refunds are processed.
1. Cancellation Policy
1.1. Notice of Cancellation: To cancel your service, please contact us at info@thewisebuild.com
1.2. Late Cancellations: Cancellations made less than [Specify Time Period] before the scheduled start of the service may incur a cancellation fee.
1.3. Rescheduling: We offer the option to reschedule your service at no extra cost if notified within the required time frame.
2. Refunds
2.1. Eligibility for Refunds: Refunds are considered on a case-by-case basis. Generally, a full refund is available if you cancel within the specified notice period.
2.2. Partial Refunds: In cases of late cancellation, you may be eligible for a partial refund, depending on the circumstances and at the discretion of Wisebuild.
2.3. Non-Refundable Services: Certain services may be non-refundable. This will be clearly stated at the time of booking.
3. Processing of Refunds
3.1. Refund Method: Refunds will be processed using the original method of payment.
4. Exceptional Circumstances
4.1. In exceptional circumstances, such as unforeseen events or extreme situations, we may provide a more flexible cancellation and refund policy at our discretion.
5. Contact Us
5.1. For any inquiries or assistance regarding cancellations and refunds, please contact us at info@thewisebuild.com